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Frequently Asked Questions

The GroBox connects to your home’s Wi-Fi. 

The GroBox will ship in 4 to 6 weeks after deposit. Based on current demand and suppliers performance.  Subject to change

We offer residential, curbside delivery with a liftgate throughout the USA, shipping is on average $250-$400 (some locations can be more expensive).   We ship via freight truck from our facility located in the Midwest USA.

The GroBox is shipped assembled. You will need to hang your BlackDog LED  and install your carbon filter.

We ship to all 50 States.

Your GroBox will be on a 48x40 pallet, secured and packaged in thick carboard.  There are no markings on our packaging of any kind.

It depends on plant strain and plant genetics. When growing a high yield strain from clone, you should be able to grow up to 16 ounces per cycle (estimated 3 months).

The GroBox has a very low power consumption, only using 300 watts for 12 hours per day, and 85 watts for the other 12 hours. 

With 30 minutes per week doing basic tasks (explained and reminded on the app), your plants will thrive. CAUTION, growing with the GroBox may be addictive, you may want to spend hours everyday just talking to your plants and watching them grow!

The GroBox needs you to fill the water reservoir every 3-4 weeks. So if you’re planning on going on vacation, rest assured that the GroBox has your back 

The GroBox works great for both seeds or clones. Just specify it in your app and the system takes it from there.

You do not.

Yes, you GroBox comes with everything you need to successfully grow except seeds or water.  Everything else is included in the purchase of your unit. We offer our refresh pack for purchase to replenish your nutrients, filters and sensors every 6 months in one easy to order package.

Yes we offer a warranty, click here for more info.

Call us at 1-888-534-7066 option 1 or write to us using the chat on our website. We're here for you!